Everything in Big, plus Kong listed as notify / customs contact (you stay the consignee). We watch the 1Z until it clears or delivers and draft the hold reply.
Golden Banana includes the full Big Banana file, then keeps the desk open on tracking. Kong is listed as notify / customs contact on the papers; you remain the consignee / real recipient. When UPS or FedEx emails a hold, forward it the same day — we tell you which files to send and how to answer. You still pay only the official courier portal. You still own the cargo. Default channel remains email + WhatsApp; a call is optional only if you ask or the intake is too thin.
• Everything in Big Banana
• Kong as notify / customs contact — you stay the consignee
• We watch the 1Z until it clears or delivers
• Hold-reply drafts so you are not guessing at 11 p.m.
Start an intake → /start
Not included: Becoming importer of record / destinatario; cargo pickup; pedimento filing; guaranteed clearance. PF consultoría · MX commerce exterior desk · Papers not the box. Not an agente aduanal. Not a courier.
You stay first to know
Everything in Big, plus Kong listed as notify / customs contact (you stay the consignee). We watch the 1Z until it clears or delivers and draft the hold reply.
Golden Banana includes the full Big Banana file, then keeps the desk open on tracking. Kong is listed as notify / customs contact on the papers; you remain the consignee / real recipient. When UPS or FedEx emails a hold, forward it the same day — we tell you which files to send and how to answer. You still pay only the official courier portal. You still own the cargo. Default channel remains email + WhatsApp; a call is optional only if you ask or the intake is too thin.
• Everything in Big Banana
• Kong as notify / customs contact — you stay the consignee
• We watch the 1Z until it clears or delivers
• Hold-reply drafts so you are not guessing at 11 p.m.
Start an intake → /start
Not included: Becoming importer of record / destinatario; cargo pickup; pedimento filing; guaranteed clearance. PF consultoría · MX commerce exterior desk · Papers not the box. Not an agente aduanal. Not a courier.
You stay first to know